Ensuring Longevity and Performance for Your Solutions
It’s not only about chasing the latest and greatest in the ever-changing tech scene; it’s also about nurturing what’s currently in place. Our skilled team is dedicated to giving your legacy solutions the attention they deserve. Consider us as the guardian of your product’s success, ready to address problems, make improvements, and ensure it thrives.
Our Product Sustenance & Support Services
Helpdesk
First point of contact. Manned by skilled professionals for product support and quick resolution.
Technical Support
Technical experts to address and resolve issues, bugs, and defects including problem reports, root cause analysis, and applying fixes and patches.
Upgrades
Software upgrades at regular intervals to ensure products are secure and compatible with the latest technologies and platforms.
Sustenance Engineering
Monitor, maintain, support, and continuously improve the product to ensure high satisfaction and product performance.
Idea to Minimum Viable Product in record time for a Fintech Solution Provider – explore how we delivered with EPIC as the pivot.
Digital Product Studio
A comprehensive product design approach and management of portfolios empower clients with quick wins and competent solutions for the long term.
We believe that successful digital solutions and portfolio management is factored on stakeholders consistently delivering value by gauging client needs. To this end, our expertise helps clients discover and map enterprise growth trajectories on multiple factors and outline the best mix of solutions – matching core focus areas of the company.
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Product and Platform Transformation
Our product development DNA, as well as our tradition of expertise in product engineering and platform engineering services, enable us to create next-generation digital products for software firms, as well as software-centered capabilities for our enterprise customers.
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Product Sustenance & Support – Success Highlights
Provider lifecycle management platform re-engineering for a leading HealthTech in the US
Discover how we transformed a legacy platform to achieve a 35% reduction in operator processing time and slashed case resolution…
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Why NewVision For Products That Perform
Faster Iterations With Triple Track Agile
Parallel discovery and delivery tracks for identifying and validating product ideas and rapid prototyping. With dual track agile, fast iterate and faster failure lead to a shorter dev sprint.
Shorter Time To Market On Tech Stack
Partner accelerators, expertise of leading development & testing toolkits, and tech stacks to fast-track development life cycles and accelerate releases.
Flexible Engagements Reduce Risks
Flexible engagements that are either based on the outcome, time & material, managed-services based, or risk/rewards driven. These provide flexibility for clients to decide the engagement.
People & Partners Bringing Agility
Experts who are skilled on the latest technologies and best practices supported by partners having in-depth understanding of specific tech stacks – further our delivery competency.
Key Partners In Our Engineering Steps
