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Oracle Utilities

Redefining Operations And Experiences For Global Utility Solution Providers

We are the trusted implementation partners of some of the leading platforms in the enterprise IT landscape. Configuring, implementing, and managing these solutions, our teams deliver new possibilities in automation, ERP & CRM, cloud, and AI.

Our Certifications

Highlighting Our Oracle Utility Competencies

Implementation Services

  • Customer Cloud Service (CCS) – metering, billing, customer care, and ordering soution meant for traditional billing systems
  • Cloud Infrastructure (OCI) – provides utilities with the necessary flexibility, scalability, and dependable performance to effectively utilize critical applications and analytics
  • Customer Care & Billing (CC&B) – customer care and billing system cloud service that addresses the needs of traditional scalar devices and billing procedures
  • Meter Data Management (MDM) – optimally leverages utility meter data, providing a strong platform for activities ranging from meter deployment to customer engagement
  • Mobile Workforce Management – provides seamless functionalities (plan, schedule, communications, and performance insights) for efficient workforce management encompassing various work types
  • Oracle Middleware/SOA – comprehensive middleware suite that offers infrastructure-specific elements for creating, implementing, and handling composite applications
  • Oracle Utilities Analytics – suite of pre-built analytics and BI applications purposed for the utilities industry for data extraction, transformation, and actionable insights.
  • Oracle Revenue Management & Billing – converged, real-time, and end-to-end system designed for revenue generation, collection, and analysis and efficient revenue management

Managed Services

  • Infrastructure Support – Supporting integration and managing ops of infrastructure in utilities, leveraging Oracle utilities solutions
  • Application Support – Upgrading and managing Oracle Utilities applications on cloud, ensuring their optimum performance
  • Operations Support – Supporting the core functional team in various aspects of utilities operations from metering to billing to reporting
  • Extended Application Development Support – Developing custom applications to support operations specific to Oracle Utilities
  • Custom Change Project Management Support – Simplifying change management with a team monitoring SLAs and addressing change implementations

Custom Solutions

  • Consumer Web Portal – Consumer web portal development for easy access and consumption of utilities solutions
  • Consumer Mobile App – Developing specific mobile applications as ber business requirement to ease service delivery
  • Field Workforce Tablet Application – Engineering applications that can be leveraged by on-field professionals to perform routine tasks like servicing, maintainance, installations
  • RPA Solution – Automation solution built to streamline processes within the utilities manangement processes

Approach To Map Oracle Utility Services

We adhere to a meticulous approach to deliver the potential of Oracle Utility solutions. Our teams start from the initial phase of Discovery, followed by Design and Development. We then continue with ongoing Maintenance, leveraging appropriate expertise, and the most effective solutions in the Oracle Utility umbrella.

Where We Stand Out In Oracle Utilities

Reimagine Utility Operations Through Oracle's Digital Lens