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Healthcare IT services and software development

The technology your business
depends on, engineered for
accuracy at scale

Build, modernize and run clinical, claims, provider and life
sciences platforms.

Why healthcare organizations choose NewVision as their
technology partner

Engineering first

Architecture, test coverage and
release discipline lead, proven on
a large-scale provider platform
carrying 1,000+ concurrent users.

Domain depth

Provider data, provider lifecycle,
physician payments, claims onboarding
and regulated scientific workflows, built
and run for global organizations.

Governed AI

Every output traced to its source,
and a person approving anything
that affects care or payment.

Backed by SoftServe: 30+ years|10,000+ engineers|15 countries|20,000+ projects delivered

What healthcare technology leaders
are balancing

Provider data goes stale
between updates.

Addresses, affiliations, credentials and network status change continuously, and
one wrong record becomes a denied claim or a misdirected member.

Interoperability has a
date on it.

CMS requires patient access, provider access, payer-to-payer and prior
uthorization APIs on FHIR from January 2027, and the 72-hour and seven-day
decision timeframes have applied since January 2026.

Platforms are carrying
loads their architecture
was sized for years ago.

Operator counts, data volumes and concurrent users have grown past the
original design, and every enrollment cycle tests it again.

AI now sits inside decisions
a regulator will read.

Seven states passed laws in 2026 requiring a qualified person to make the
final decision on an AI-assisted coverage denial.

What we build, assure and run

Healthcare IT solutions across payer, provider, health tech and life sciences.

Payer

Modernize provider data, lifecycle and contracting platforms, and automate the operator workflows behind onboarding, compensation and network management.

  • Provider data management
  • Provider lifecycle management
  • Provider contracting and compensation
  • Directory and network accuracy
  • Data centralization and analytics
  • Workflow automation

Provider

Modernize care delivery applications, clinician and therapist access, scheduling and billing, with patient-facing experiences built alongside them.

  • Care delivery application modernization
  • Clinician and therapist mobile apps
  • Billing and invoicing
  • Scheduling and visit management
  • Patient portals
  • Master data management

Health Tech

Engineer and scale health technology products: multi-tenant platforms, data onboarding, API modernization, and test automation that holds release quality as the product grows.

  • Product and platform engineering
  • Multi-tenant architecture
  • API modernization
  • UX transformation
  • Data onboarding and quality gates
  • Cloud migration
  • QA and test automation

Life Sciences

Build regulated scientific and pharma platforms: sequencing workflows, large-file ingestion, audit trails, CAPA and document control, with LIMS and ERP integration.

  • Regulated scientific platforms
  • Sequencing and large-file data workflows
  • GMP and audit-trail workflows
  • CAPA and document control
  • LIMS, ERP and CRM integration
  • Carve-out and cloud migration

Proof from inside the profession

Scaling a team on a live healthcare platform works when the knowledge
arrives before the people do. We built the domain training first, so
engineers joined able to read a provider record and understand what a
wrong one costs.

Devarajan P

Practice Head, Delivery Excellence,
NewVision

 

What happens to your platform in
January 2027?

A health check now tells you what to fix while there is
still time to fix it.
Request a health check

Accelerators built inside healthcare work

Test Lens

AI tool built by NewVision to optimize bulky regression suites, used to automate regression testing on the payer platform.

STRIDE

AI root-cause assistant for production support, reading tickets and exceptions so engineers spend their time fixing rather than searching.

SmartWizard

Automates the routine SDLC work around development and QA, from story preparation to test generation.

Assure IT

Automates data validation across staging, transformation & mastering, so quality gates run at every stage rather than only at the end.

Engagement excellence,
from trust to accountability

Most start with one scoped piece of work, and the scope grows as results come in.

Adaptation

Gain Trust

Transformation

Take responsibility

Optimization

Become accountable

Focus

  • One defined piece of work
  • Environments and access agreed with security
  • Release discipline established
  • Modernization across the platform
  • Data pipelines re-engineered
  • Test automation scaled with the suite
  • Cost, performance and usage measured
  • Duplicate work taken out
  • Automation where volume justifies it

What you get

  • A team in place within 15 days
  • Delivery proven on your own systems
  • Senior engineers on the work from day one
  • One accountable team across build, test and release
  • Releases planned around enrollment cycles
  • Governed AI with evidence at every step
  • An annual optimisation plan with savings named
  • Benchmarks against your own baseline
  • Senior review of architecture and spend

Outcomes

  • A baseline for coverage and quality
  • Your systems documented as they stand
  • Capability retained in your team
  • Faster release cycles, with assurance keeping pace
  • Fewer production incidents reaching operations
  • Provider and member data traceable to source
  • Lower cost to serve
  • Better return on the systems you already own
  • Systems you can defend to an auditor or regulator

Focus

  • One defined piece of work
  • Environments and access agreed with security
  • Release discipline established

What you get

  • A team in place within 15 days
  • Delivery proven on your own systems
  • Senior engineers on the work from day one

Outcomes

  • A baseline for coverage and quality
  • Your systems documented as they stand
  • Capability retained in your team

Focus

  • Modernization across the platform
  • Data pipelines re-engineered
  • Test automation scaled with the suite

What you get

  • One accountable team across build, test and release
  • Releases planned around enrollment cycles
  • Governed AI with evidence at every step

Outcomes

  • Faster release cycles, with assurance keeping pace
  • Fewer production incidents reaching operations
  • Provider and member data traceable to source

Focus

  • Cost, performance and usage measured
  • Duplicate work taken out
  • Automation where volume justifies it

What you get

  • An annual optimisation plan with savings named
  • Benchmarks against your own baseline
  • Senior review of architecture and spend

Outcomes

  • Lower cost to serve
  • Better return on the systems you already own
  • Systems you can defend to an auditor or regulator

Where firms start

Most begin with one scoped piece of work, and the scope grows as results come in.

2 to 4 weeks

Health Check

Where one system stands on
architecture, test coverage, data
pipeline health and AI readiness, with
a costed roadmap at the end.

Scope this

4 to 6 weeks

Blueprint

Target architecture, delivery plan and
a costed first release for something
new, produced by the team that
would build it.

Scope this

6 weeks

Interoperability Readiness Review

Where your systems and data stand
against CMS interoperability and prior
authorization requirements, and what
has to change before they apply.

Scope this

Talk to the practice

Enquiries from this page reach people who
know why a provider record goes stale.

What happens next

1
Harshad Mandlecha, Client Partner,
reads your note and brings in the right people.
2
You hear back within one business day.
3
A 30-minute conversation
with an engineer who works on audit and tax platforms.
Harshad Mandlecha

Harshad
Mandlecha

Client Partner

Let's Discuss

Share your priority. We'll bring the right specialist to it.

What healthcare organizations ask before choosing an IT
solutions provider

What does a healthcare IT solutions provider actually do for a health plan?

We build, assure and run the systems a plan depends on: provider data and lifecycle platforms, contracting and compensation, plan and provider onboarding, and the analytics underneath. The systems stay yours. The engineering is ours.

Do you provide HIPAA compliant software development?

Yes. HIPAA-compliant software development is how every healthcare project here runs, with access, environments and data handling agreed with your security team before work starts. We also work to ISO 27001:2022.

Do you have experience at our scale?

Yes, on a provider lifecycle platform used by 1,000+ operators at a Fortune 30 US health insurer.

Can you take over a platform that is already live?

Yes. That payer platform was modernized while its network teams kept working in it, with legacy components replaced in slices and releases planned around enrollment cycles.

How do you handle AI in decisions that affect care or payment?

Every output traces to its source, every agent action is reviewable, and a person approves anything consequential. Seven states now require a qualified person to make the final decision on an AI-assisted coverage denial, and we build to that standard everywhere.

Can you help us meet CMS interoperability and prior authorization requirements?

Yes. The Interoperability Readiness Review establishes where your systems and data stand against the patient access, provider access, payer-to-payer and prior authorization requirements, and what has to change. Engineering follows if you want it.